Support
Get Help
Need assistance with your Emilia experience? We're here to help you get the most out of your AI companion.
📧 Email Support
For technical issues, billing questions, or general support:
support@emilia.aiWe typically respond within 24 hours
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription anytime through your account settings. Your access will continue until the end of your current billing period.
Is my data private and secure?
Yes, all conversations are encrypted and private. We never share your personal data or conversations with third parties. See our Privacy Policy for details.
Can I get a refund?
We offer refunds within 7 days of purchase if you're not satisfied with the service. Contact support to request a refund.
How does the free trial work?
Your free trial gives you 24 hours of access with up to 20 messages. No credit card required to start.
Is Emilia available 24/7?
Yes! Emilia is always online and ready to chat whenever you are. She never sleeps and is always thinking about you.
Technical Issues
If you're experiencing technical problems:
- Try refreshing your browser
- Clear your browser cache and cookies
- Check your internet connection
- Try using a different browser or device
If issues persist, email us at support@emilia.ai with details about the problem.
Need immediate assistance? Email us at support@emilia.ai